Payment Policy
Updated at 2026-07-29
This Payment Policy explains the payment terms that apply to paid services, subscriptions, credits, and other digital products provided by Neta Studio.
By placing an order or making a purchase through Neta Studio, you acknowledge that you have read and agreed to this Payment Policy, our Terms and Conditions, and our Privacy Policy.
Available Payment Methods
Neta Studio may support one or more payment methods provided through third-party payment providers.
The payment methods, supported currencies, and applicable payment details will be displayed at checkout or before you complete a purchase.
Available payment methods may vary depending on your location, device, currency, payment provider, and the type of service purchased.
Payment Authorization
By submitting payment information, you authorize the applicable payment provider to process the amount shown at checkout.
You confirm that:
- The payment information you provide is accurate and complete;
- You are authorized to use the selected payment method;
- You authorize the applicable payment provider to charge the amount shown at checkout; and
- You will update your payment information if it changes.
Neta Studio may refuse, suspend, or cancel a transaction if the payment cannot be authorized, appears fraudulent, or contains incorrect information.
Prices and Charges
The price payable for a service will be the price displayed at the time of purchase, unless otherwise stated.
Prices may vary depending on your location, currency, taxes, promotions, subscription plan, or other applicable conditions. Any applicable taxes, fees, or additional charges will be displayed at checkout where required or available.
For subscription services, the applicable price and billing frequency will be shown before you complete your purchase.
Subscriptions and Recurring Payments
If you purchase a subscription, you may be charged automatically at the beginning of each billing period according to the subscription plan you select.
Your subscription may continue to renew until you cancel it or it is otherwise terminated.
You may request cancellation by contacting us at:
Email: [email protected]
Cancellation may stop future renewals, subject to the terms of the applicable subscription or billing period. Unless otherwise stated at the time of purchase or required by applicable law, cancellation does not automatically entitle you to a refund for a billing period that has already started.
Payment Confirmation
After a successful payment, you may receive a payment confirmation or transaction notice from Neta Studio or the applicable payment provider.
If you do not receive a confirmation, or if you believe that your payment was processed incorrectly, please contact us at [email protected].
Please do not send passwords or complete payment card details by email.
Incorrect Pricing or Information
If a service is listed with an incorrect price or incorrect information due to a typographical, technical, or other error, Neta Studio may refuse or cancel the relevant order.
If your payment has already been processed for an order that is canceled for this reason, we will issue a refund for the amount charged through the original payment method or applicable payment provider.
Payment Security
Payments may be processed by third-party payment providers. Payment information may be collected and processed directly by those providers in accordance with their own terms and privacy policies.
Neta Studio does not intentionally request or store complete payment card numbers through ordinary email or contact forms.
Our Website uses HTTPS to help protect information transmitted between your device and our platform. However, no payment or transmission method can be guaranteed to be completely secure.
Refunds and Cancellations
Refunds and cancellation requests are handled in accordance with our Refund and Cancellation Policy.
If you believe that a payment was made without your authorization, please contact us as soon as possible at:
Email: [email protected]
You may also need to contact your bank, card issuer, or payment provider.
Changes to This Payment Policy
We may update this Payment Policy from time to time to reflect changes to our services, payment methods, pricing, or legal requirements.
When we make changes, we will update the "Updated at" date at the beginning of this Payment Policy. Your continued use of the Service after an updated policy becomes effective means that you acknowledge the updated policy.
Contact Us
If you have any questions about this Payment Policy, a payment, a subscription, or a transaction, please contact us at:
Email: [email protected]